Senior-level Jobs in Nigeria

18

jobs

ICS Outsourcing Nigeria Limited

Head Of Customer Service

Lagos, Nigeria

Dangote Group

Regional Director, Sales And Distribution

Lagos, Nigeria

ipNX Nigeria Limited

Head, Technical Operations

Lagos, Nigeria

TeamAce Limited

Head Of Business Development And Strategy

Lagos, Nigeria

Mastercard

Director Of Business Development, West Africa

Lagos, Nigeria

Reliance Health

Director Of Claims And Tariff Management

Lagos, Nigeria

Duplo

Vice President, Payments

Lagos, Nigeria

Hobark International Limited

Business Development Manager - EPC Projects - Lagos

Lagos, Nigeria

Ascentech Services Limited

Area Sales Manager

Lagos, Nigeria

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Hobark International Limited

Business Development Manager - EPC Projects - Rivers

Portharcourt, Nigeria

Head Of Customer Service

Closing: May 9, 2024

10 days remaining

Published: Mar 14, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Responsibilities
Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Job Description

  • The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a positive experience with the company.

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